Data Deletion Request

Data Deletion Request Policy

At DigiAqua, we value your privacy and provide you with the ability to request the deletion of your personal data in accordance with applicable laws and regulations.

If you wish to request the deletion of your data, please follow the steps below:

  1. How to Submit a Request:

    • Send an email to support@digiaqua.co.za with the subject line "Data Deletion Request."
    • Include your full name, email address, and any additional information to help us identify your account.

  2. Processing Time:

    • We aim to process your request within 30 days of receipt. You will receive confirmation once your data has been deleted.

  3. Limitations:

    • Certain data may be retained if required by law or for legitimate business purposes, such as security or compliance obligations.

  4. Verification:

    • To ensure your privacy, we may request additional information to verify your identity before processing your request.

For further assistance, please contact us at support@digiauqa.co.za.

Effective Date: 2025-01-06
DigiAuqa reserves the right to update this policy as needed.